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Robin Blackburn

Speaker at SOUTHEAST: Robin Blackburn, Technical Wage Recruiter /Technical Scholar Recruiter, Michelin North America, Inc

Taylor Powell

Speaker at SOUTHEAST: Taylor Powell, Chief Operating Officer, Industrial Motor Service inc.

Sherry Bolds

Speaker at SOUTHEAST: Sherry Bolds, Plant Controller, Dimontonate USA

Anton Thomas

Speaker at SOUTHEAST: Anton Thomas, Director, Michelin North America, Inc

Andy Henderson

Speaker at SOUTHEAST: Andy Henderson, President & Chief Executive Officer, Hendtech LLC

Start with the End in Mind: Transforming Results in Manufacturing

SOUTHEAST Session: Every manufacturing leader wants better results—higher productivity, stronger margins, improved retention. But results don’t just happen. They are outcomes, driven by a chain of causes. If you want to change what your organization is producing, you must first understand—and influence—what’s producing it. In manufacturing, we obsess over KPIs, processes, and performance data. But what if the real leverage point lies deeper? Behind every action is a decision. Behind every decision is a belief. And behind every belief is a mindset. This session takes you beneath the surface of your organization’s performance to uncover the unseen drivers of success: the thinking patterns and belief systems shaping behavior on your shop floor, in your offices, and across your leadership team. Because here's the truth: your organization will never rise above the mindset of its people. If you’re ready to stop reacting to problems and start redesigning outcomes, this session is your roadmap. Learn how to shift beliefs, align behaviors, and build a culture that fuels measurable, sustainable transformation—starting with the end in mind.

Chris Pickett

Speaker at SOUTHEAST: Chris Pickett, Chris Pickett, MASS Group, Inc.

Manufacturing’s Next Shift: Rethinking Experience in the Age of Workforce Transition

SOUTHEAST Session: Manufacturing faces an unprecedented workforce transition as the “silver tsunami” of retiring Baby Boomers and Gen X workers accelerates. Decades of institutional knowledge are leaving with them, forcing companies to scramble for ways to preserve expertise while managing increasingly complex operations. Many facilities now schedule critical work around the availability of a single seasoned technician, while others bring retirees back at premium wages just to keep production running. At the same time, new hires arrive with expectations shaped by consumer technology—anticipating smartphone-level intuitiveness—yet encounter manufacturing systems that feel stuck in the 1990s.   This presentation will share field-tested insights on how modern manufacturing systems must be transparent, modular, and designed to evolve with their users. It will also explore how manufacturers can fundamentally rethink “experience” for a new era—moving from legacy tools to adaptive, intelligent platforms that empower rather than frustrate.   Attendees will see a detailed case study of 3D Glass Solutions, Inc., where strategic MES implementation boosted yield, reduced downtime, and created systems that engaged the workforce instead of alienating it. The conversation will break down the real-world challenges, adoption strategies, and critical success factors that make the difference between results and setbacks.   The session concludes with a first look at Project Phoenix, MASS Group’s next-generation platform built for the realities of today’s manufacturing floor—without the complexity of yesterday’s enterprise software.