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Ryan Benson

Speaker at SOUTHEAST: Ryan Benson, Vice President of Security, CompassMSP

Robert Jacobs

Speaker at SOUTHEAST: Robert Jacobs, Digital Growth Director, CliftonLarsonAllen

Manufacturing’s Next Shift: Rethinking Experience in the Age of Workforce Transition

SOUTHEAST Session: Manufacturing faces an unprecedented workforce transition as the “silver tsunami” of retiring Baby Boomers and Gen X workers accelerates. Decades of institutional knowledge are leaving with them, forcing companies to scramble for ways to preserve expertise while managing increasingly complex operations. Many facilities now schedule critical work around the availability of a single seasoned technician, while others bring retirees back at premium wages just to keep production running. At the same time, new hires arrive with expectations shaped by consumer technology—anticipating smartphone-level intuitiveness—yet encounter manufacturing systems that feel stuck in the 1990s. This presentation will share field-tested insights on how modern manufacturing systems must be transparent, modular, and designed to evolve with their users. It will also explore how manufacturers can fundamentally rethink “experience” for a new era—moving from legacy tools to adaptive, intelligent platforms that empower rather than frustrate. Attendees will see a detailed case study of 3D Glass Solutions, Inc., where strategic MES implementation boosted yield, reduced downtime, and created systems that engaged the workforce instead of alienating it. The conversation will break down the real-world challenges, adoption strategies, and critical success factors that make the difference between results and setbacks. The session concludes with a first look at Project Phoenix, MASS Group’s next-generation platform built for the realities of today’s manufacturing floor—without the complexity of yesterday’s enterprise software.

Susan Carlock

Speaker at SOUTHEAST: Susan Carlock, Co-Owner & Executive Vice President, Mursix Corporation & Murray Mentor, Inc.

Discussion of Primary Concerns of US Manufacturers and the Impact of Technology

SOUTHEAST Session: Moderated by: Jamie Goettler, BTX Precision Rather than start with a discussion of all the technologies available in the industrial marketplace, this panel session will start by outlining the primary concerns of manufacturing businesses. By first appealing to what the audience (machining businesses) cares about most at the start, the panel will logically ease into a discussion of how available technologies can help achieve greater outcomes for these businesses…in other words, solutions to the preeminent problems. Among the concerns highlighted at the outset will be improving competitiveness (domestically and globally), throughput (business growth), and yes productivity in the face of the manufacturing skills gap. The panel will be represented by industry leaders who either are dealing with these concerns directly, or those that have a “front row seat” to a variety of companies that seek to survive and thrive. Technologies that will be addressed will likely include automation, robotics, workforce training, machining technology, machine monitoring, software and AI to name a few.

Start with the End in Mind: Transforming Results in Manufacturing

SOUTHEAST Session: Every manufacturing leader wants better results—higher productivity, stronger margins, improved retention. But results don’t just happen. They are outcomes, driven by a chain of causes. If you want to change what your organization is producing, you must first understand—and influence—what’s producing it. In manufacturing, we obsess over KPIs, processes, and performance data. But what if the real leverage point lies deeper? Behind every action is a decision. Behind every decision is a belief. And behind every belief is a mindset. This session takes you beneath the surface of your organization’s performance to uncover the unseen drivers of success: the thinking patterns and belief systems shaping behavior on your shop floor, in your offices, and across your leadership team. Because here's the truth: your organization will never rise above the mindset of its people. If you’re ready to stop reacting to problems and start redesigning outcomes, this session is your roadmap. Learn how to shift beliefs, align behaviors, and build a culture that fuels measurable, sustainable transformation—starting with the end in mind.

Enhancing Inspection Efficiency with AI-enabled Computer Vision

SOUTHEAST Session: Manufacturers performing visual inspections on their products have historically had two options: perform the inspection manually, or program a rule-based vision system. Both of these options are slow, inflexible, and costly to maintain. However, as Graphical Processing Units (GPUs) have become more powerful, a third approach has become available: deep learning. Deep learning-based vision systems learn directly from annotated images to perform inference on images. They offer numerous advantages including rapid deployment, greater detection flexibility, and lower development and acquisition costs. They are also easily retrained and reconfigured with minimal to no programming.  As such, they represent a massive opportunity to automate quality inspection for small to medium sized manufacturers. In this presentation, we will discuss the technology that enables AI-based computer vision, the advantages they provide, use cases, and how to best implement them. Attendees will walk away with a clear understanding of where deep learning fits into their operation and how to get started with the right tools and strategy.

Learnings from SAP Migration at Prym

SOUTHEAST Session: This presentation showcases the successful migration of Prym Consumer USA from a local SAP ERP to the Prym Group’s global SAP platform, a transformation that redefined core manufacturing and supply chain operations. Completed in just eight months, the project modernized order-to-cash, procure-to-pay, finance, warehouse management, and returns processes while aligning with Prym’s fiscal year change. To address manufacturing challenges, advanced automation solutions, including Pick by Light and a Loose Item picking sorter were implemented to boost accuracy and efficiency in logistics. Seamless EDI integration via Seeburger connected Prym with leading U.S. retailers such as Walmart and Amazon, while Shopify integration expanded direct-to-consumer sales. Delivered on time, under budget, and with minimal disruption, this case study offers a clear roadmap for manufacturers seeking to harmonize global processes, adopt automation, and strengthen supply chain resilience in today’s competitive landscape.